FAQ:

• We are Located in Shenzhen, South of China.

• 2. Why the price from most other supplier are higher than your price? Does that mean their products are better quality?

  Silver4sell are dedicated to bring you the top quality 925 sterling silver jewelry at an irresistable manufacture price, which is almost 30% lower than 90% wholesalers. All the products you are getting from us are the Best quality you could ever find in the whole China market.

  You wont find any one better if you are not satisfy with our product quality. You can always get a 100% money back gurantee for all purchase from our webiste.

• 3. Is there any minimum order quantity requirement?

  Well, there is no minimum order quanity for trail order, which means you can order even as 1 piece to check the quality. However, for save shipping cost matter, we strongly suggest you order as much as you could. For wholesale order, there is a 500 USD minimum order required.

• 4. Does the price on your catalogue included shipping cost?

  The price on our website and catalogue are not including shipping cost. There will be a 35USD flat shipping rate for all orders placed on our website.

• 5. Do I have to pay the accessories separately or it is included in the price?

  Each items on our website comes with a full set of accessories ( bags, boxes, pouches, and care card). You do not have to buy it separately. But the price wholesale price catalogue does not include that. Which means you will have to purchase it separately. Of course, it is optional. If you dont need any accessories, please inform us before your check out, we can give you a 15% extra discount.

• 6. How do I pay for my purchase?

  We only accept the following payment:

  • A Paypal: only for payment less than 500USD, and 4% paypal fee required.
  • B. Western Union and Money gram.
  • C. Bank transfer.
• 7. Who will delivery my order? How long it will takes to arrival my place?

  By Default, we will send your order via EMS expressed shipping, the shipping rate will be a 35 USD flat rate for all orders placed on our website. We offer a free shipping for all purchase more than 2000USD from our website.

• 8. What is your return policy?

  Silver4sell.net ensures that each of our clients purchase experience have to be pleasurable. We would like to have all our clients to be 100% satisfied with our product. Nevertheless, minor human errors are inevitable, and if there should be such cases in very rare occasions on not getting the correct product, please return the item, and we will be replacing it. We carry out stringent quality checks on our merchandises at random, further lowering defects on our products. However, if there should be any defective products that you are receiving, please resend it back to us within 30 days, and we will be replacing it for you. For any return package with unsatisfaction (not for quality problems), we charge restocking fees 20%. Please also note that shipping cost is non-refundable.

• 9. What if my package was held by the customs?

  We guarantee each package succefully delievered out of China. If in case, any of your order was seized by the Customs in China, we will resend it at our cost. If your order was missing or seized by the customs in your country, we will resend it at a 50% cost or give you a 50% refund. Actually, this occasion is really rare, for we the package is always small and mark at a low value or as a gift, easy to pass the customs.

• 10. Can I purchase an OEM (manufacture) order with my own logo?

  Yes, we accept OEM order, MOQ start as low as 20 pcs per designer (for tiffany, Gucci items on our website, we offer designer inspired without logo at a minimum of 5 pcs per designer). For all OEM order, a 30% advance deposit is required. All purchase on our website can get a 30 days money back guarantee.

• 11. Can I get further discount if we buy bulks?

  Yes, you can always get the best price from silver4sell.net, which is no other supplier can even get closed. Please just e-mail us if you are a real wholesaler.

• 12. How long does my OEM order will take?

  An OEM order generally takes about 10days. We will inform you with updates as soon as you place your order.

Still have more question?

Please just feel free to send your e-mail to sales@silver4sell.net or silver4sell@gmail.com

Buy from silver4sell, buy with confidential.